Jeff,The check will be in the mail today. To reiterate my previous text message, we are extremely happy with the repair of our storm damaged balcony. Your team is highly professional, timely, courteous, and obviously takes a great deal of pride in the level of services provided. It's readily evident to us that Crabtree Custom Iron Works strives for high end customer service regardless of scope of work, which in our case was relatively small. Thanks again for a job well done!!!
Jeff, thank you so much for the beautiful gate fencing that you have provided us - it is truly the showpiece of our residential property.
I have to tell you that we were impressed with how patient you were with our back of forth process of developing a design that was to our liking and within our budget. We were also extremely impressed with the your workmanship - your knowledge and experience was very evident in constructing a gate and fence for a somewhat challenging topographical situation - land with with fairly steep grades. Finally, we also appreciated your experience in helping us select an automatic gate operation system to suit are needs.
In short, we are extremely happy with the gate and fencing system. We will enjoy them for a long time to come. I also want to let you know that we thought you were a pleasure to work with as you were patient, honest, and committed to producing a gate and fencing that we would enjoy!
With much appreciation,
Bahman and Anne Ghorashi
Words fail to express my deepest appreciation for Jeff and his son Aaron at Crabtree Custom Iron Works for their courteous, prompt, and professional service. Jeff designed and built an automatic entrance gate for our ministries property and we frequently receive compliments on the quality and appearance of it. If you want quality and satisfaction at an affordable price, contact Jeff and Aaron at Crabtree Custom Iron Works, you will be glad you did. They are easy to work with and come with our highest recommendation.”
- Terry R. Ellis - 2016
"We are very happy with our automatic gates; the security and convenience is surely appreciated. We feel that the quality materials and excellent workmanship that went into the construction produced a great product. From the planning stage to the final installation of our gates, all was handled in a very professional and positive manner. Many thanks to Jeff and Aaron Crabtree and to others who worked on our project.
A friend highly recommended Jeff Crabtree (Crabtree Custom Iron Works) to us, and now we are pleased to pass on this same recommendation."
- Starl & JoAnn Moore
Dear Jeff --
Please accept my sincere appreciation for the excellent service and complete satisfaction that I received with my custom driveway gate.
Your personal attention to my design ... your ability to capture my vision ... and your commitment to craftsmanship exceeded my expectations.
Whenever I had/or have a question or concern with my system ... your personal courtesy is most noteworthy. The feeling of security afforded by the knowledge that you offer and prompt customer service is invaluable.
Such job performance and professionalism speaks volumes to your credit .... and to a vow of quality your company provides.
With Sincere Appreciation --
Kim Wood Knoxville, Tennessee February 24, 2016
"I have worked with CCIW on 3 projects (in 2014-2015) for a custom home in Knoxville and have enjoyed working with Jeff. He has always had a friendly attitude, willingness to go above and beyond and has delivered everything on time and on budget. Projects include 2 custom metal staircase structures that used timber treads (supplied by another person) that needed specific dimensions to match up with the rise and run required as well as integration with the framing of the house. Jeff also created interior handrails and stair rails that had a modern aesthetic to match the house. These were very complex and required hundreds of holes to be drilled to allow for stainless cable to be installed after the rails were installed. We also did exterior railings for a very large front and rear deck. All projects were done professionally, accurately and at very competitive prices.
Next time I need a project that uses metal I'm calling Jeff first."
- Aaron - Knoxville TN - October 14, 2015
"In the Spring of 2015 we contracted with Jeff Crabtree, owner of CCIWinc, to make two wrought iron handrails for our home. The rails were made to our specifications. neatly installed and in a timely fashion. We have been pleased to recommend CCIW to friends and neighbors and look forward to have CCIW do more work at our home"
- David and Marilyn Barnaby
"We had an automatic driveway gate installed by Crabtree Custom Iron Works. An owner operated business. The metal gate was designed by them and it is beautiful. Every time I pull up to my house I feel like a millionaire ! The father and son team, by far are the most professional people running a business here in Rockwood TN. They were not only polite and courteous, they returned your phone call immediately. I would absolutely refer my family and friends."
- Burnside - 2015
"found Jeff via an internet search during my quest to find someone who could deliver and install a gate onto my newly purchased property. I was impressed instantly with his ability to return phone calls and answer direct questions on the spot. I must have spoken with at least 5 contractors prior to him and none ever got back to me as promised. Jeff actually built and installed a steel gate for the same price quotes I received on the cheap aluminum kit gates being offer by other dealers. Meet with he and his son the day of installation and very impressed with the attention to detail done for installing my gate but also the finished product. The final proof came from the mason who came to measure for his block and rock around the post and all I heard from him was "your gate guy is DEAD ON, or SPOT ON!" Jeff either answered or returned every phone call as well as every email I had for him. He met every time frame he said he would with no delays and my dual gate swings effortlessly and closes to within 1/4" of each other, Amazing! Jeff and his son went Above and Beyond what I was expecting and I can't express how pleased both my wife and I are with our finished product. This was my first time to ever have any project like this done and Jeff made it extremely simple and easy. Thank you Guys!"
- Private Client - 2015
"After years of maintaining our own gate operator, we contracted with CCIW to get us a replacement when our unit failed. They were super quick to get us a very fair price quote for an updated unit. Recognizing our security needs, they worked to get the operator quickly and get us a spot in their schedule. They came as planned and caused no disruption to our work flow. Several little things came up in the replacement that were simply handled, not referred back to us to solve or sign a change order. The work was done quickly, professionally and practically invisibly to our staff, and for exactly the price quoted. I highly recommend CCIW to anyone in need of gate service or installation. In fact, we refer our own security customers to them now."
- Phil Roberts Vice President/General Manager ASG Security - Knoxville Branch
"CCIW fabricated two metal gates for us this past summer. They were exactly what we wanted and they're beautiful. There was one slight problem with an alignment issue that was due to our inferior post. Jeff was out promptly to fix the problem and we haven't had an issue since. We will definitely use CCIW in the future. They are very professional and dependable."
- Joyce Elliott
We had CCIW replace a rusted out wrought iron railing on both sides of our front entrance and create a new railing at our back entrance. They were able to match the style of the original railing and the quality of the new railings is excellent. We were extremely impressed with the quality of the installation. They were able to repair some crumbling brick and the anchor system they used is both sturdy and clean-and-neat. Their prices were in line with what we expected. For quality work at a reasonable price, we would recommend CCIW.
- Bruce Ralston - Professor Emeritus, University of Tennessee – November 2015